Vin Santo
What were the highlights of your stay?    The views from the lovely pool and villa. The wildlife - fireflies wild boar deer porcupine and diving swallows. Visits to Siena, Florence and San Giomignano
What was your overall impression of the accommodation?    beautiful environment in remote peaceful spot down a long very rough road
Did you have any unpleasant surprises during your stay with us? Hit a pot hole on rough drive up to villa damaging suspension and making car undriveable
Do you have any other comments regarding the accommodation or service? Very helpful cleaner and her boyfriend who waited at villa to welcome us and helped us sort out injured car. Also helpful staff available on the end of phone in Tuscany who sorted taxi to take us to pick up replacement car
Stephen Ingram
United Kingdom
May 2011

Malvasia
 Was waren die Highlights Ihres Urlaubs? Das wunderbare Chianti Gebiet mit seinen unbeschreiblich schönen Orten und Landschaften
 Wie war Ihr Gesamteindruck der Unterbrungung? Sehr schöne Anlage Wohnung Malvasia an regnerischen Tagen etwas dunkel Anfahrt gewöhnungsbedürftig
Gab es unangenehme Überraschungen?
Haben Sie andere Anmerkungen? Anfahrtskizze UNBEDINGT überarbeiten. Vielleicht den einen oder anderen Ort auf der Durchfahrt erwähnen
Daniela Engelkamp
Germany
Mai 2011
The directions are being checked again by local staff. TT

La Torre Vecchia
 Was waren die Highlights Ihres Urlaubs? Abgesehen von den touristischen Zielen, die wir zwar alle schon kannten, die uns aber wieder einmal begeisterten, waren es die Sonnenaufgänge, die wir von der Terrasse erleben konnten und der wunderbare Rundblick in die Landschaft, zu jeder Tageszeit und bei jedem Wetter.
 Wie war Ihr Gesamteindruck der Unterbrungung? Eine sehr geschmackvoll renovierte und möblierte Wohnung ( wenn man sie denn erst mal gefunden hat! ! ) in einer wunderschönen Umgebung. Alles war sehr sauber, die Küche zweckmäßig eingerichtet, Schlafräume und Bäder funktionell und optisch sehr ansprechend.
Gab es unangenehme Überraschungen? Wirklich unangenehme gab es keine - vermisst haben wir bequeme Sitzmöbel auf der Terrasse, die man auch länger als eine Stunde angenehm "besitzen" konnte. Die kleinen Beistellsessel aus dem Esszimmer erfüllten diese Anforderungen leider nicht.
Haben Sie andere Anmerkungen? Nur: s.o.
Jürgen Albrecht
Germany
Mai 2011

La Torre Vecchia
 Was waren die Highlights Ihres Urlaubs? die schöne Atmosphäre im Ferienhaus, Florenz
 Wie war Ihr Gesamteindruck der Unterbrungung? Sehr gut, geschmackvoll, sauber
Gab es unangenehme Überraschungen? Keine
Haben Sie andere Anmerkungen? Gut wäre eine Option für Kinder zum Spielen. Ballspiele waren auf dem Gelände verboten. Alternativ Schaukel, Tischtennisplatte
Jürgen Schmidt
Germany
April 2011

Pinot Bianco
What were the highlights of your holiday? Highlight was time of the year. First time for us in May in Tuscany. Although the bad/cool weather in the first half of May, it was very nice compared to September (we visited Chianti most of the time after the summer). Our top day was a very nice walk from Montepulciano to Pienza. We dropped the car in Pienza, took a bus to Montepulciano and walked back to Pienza through the hills. The weather was very cloudy and some light rain- showers, but perfect to hike. The colors of the Val'd Orcia in combination with the light and cloudy weather at that time were awesome.
What was your overall impression of the accommodation?    This was a very nice accommodation. To be honest, it was the best one we ever had in Tuscany. It was very nicely decorated and very well equipped with couvert, glasses, mugs etc. Here we want to go again another time.
Did you have any unpleasant surprises during your stay with us? If you are on holiday, you want to live outside. Have breakfast, lunch, diner outside in the garden. That was not possible this year due to the cool weather. So, the weather had ++ and -- this year :-)
Do you have any other comments regarding the accommodation or service? Please add this comment to the Website :-) The steep road to Vignale was better then what I expected from the comments on the website. We had totally no problem to use this road, I followed the routing and instructions that were provided by the to-tuscany staff. If I recall correctly it was improved during the winter of 2009/2010 and it worked out very well.
Jaap Romers
Netherlands
May 2010

I Cipressi
What were the highlights of your holiday? The views, the weather, the wild life, the wine, the pool and the historical cities and towns!
What was your overall impression of the accommodation?    very clean. well stocked with everything you might need.
Did you have any unpleasant surprises during your stay with us? Very remote and as you say the last section of 'road' is very steep and rough. It took a while to adapt to this aspect and we were pleased we had a powerful car. Lack of anywhere within walking distance for supplies or a meal out. Driver is therefore restricted re drink and drive. NB Tell people you can't drink the tap water we ran out of bottles on first day.
Do you have any other comments regarding the accommodation or service? It would be nice on a 2 week holiday to have the beds changed and made for you the beginning of the second week instead of leaving bag of linen at the door. Stronger recommendation to stop and shop on route to the villa. We did but we were very pleased we had. It would be useful to identify an alternative rout therefore that includes a big supermarket. We went via Poggibonsi and then to Castelina. This was an excelllent decsion as the big supermarket (COOP) is well stocked and actually its quite an adventure finding things and learning how to buy fruit and veg etc.
Christopher Boyne
United Kingdom
June 2010

Malvasia
Was waren die Highlights Ihres Urlaubs? Perfektes Quartier, gute Lage
Wie war Ihr Gesamteindruck von der Unterbringung? Sehr Gut
Gab es unangenehme Überraschungen? Eine Invasion fliegender Ameisen im Appartment
Haben Sie andere Anmerkungen? war perfekt, danke
Michael Kramer
Austria
Juni 2010

Vin Santo
What were the highlights of your holiday? Discovering some little hill towns and their restaurants that we'd missed last year.
What was your overall impression of the accommodation?    Excellent. Just as good as last year.
Did you have any unpleasant surprises during your stay with us? Rain on the middle Saturday. All day!
Do you have any other comments regarding the accommodation or service? Another excellent stay at Vin Santo enjoyed by all the family. Have already booked again for next year. Thanks very much.
Richard Palmer
United Kingdom
August 2010

La Torre Vecchia
Quels ont été les point forts de vos vacances? Beauté du paysage et des villes d'Italie. Calme et confort de la maison.
Quelle est votre impression générale concernant l'hébergement? Très belle maison et très bien décorée.
Avez vous eu de mauvaises surprises? non
Avez vous d'autres commentaires? Nous recommanderons à nos amis de passer par vous pour leurs vacances en Toscane.
thierry bonneau
France
Août 2010

Sangiovese
Was waren die Highlights Ihres Urlaubs? Soweit sie das Haus betreffen : gepflegtes Schmwimmbecken mit super Aussicht in wunderschöner Landschaft. Kurze Wege zu den Sehenswürdigkeiten der Toskana.
Wie war Ihr Gesamteindruck von der Unterbringung? Vignale - "Sangiovese" : traumhafte Lage, sehr gepflegtes Haus uns sehr geschmackvoll eingerichtet.
Gab es unangenehme Überraschungen? ---------------------------------------------------------------------
Haben Sie andere Anmerkungen? Da das Haus für 6-8 Personen ausgelegt ist (wir waren 7 Personen), sollte die Küchenausstattung (Töpfe und Pfannen etc.) erweitert bzw. eine Nummer größer ausgelegt sein. Die Schlafgelegenheit im "Study" ist ausgelegen und unbequem.
Fritz Ponfick
Germany
September 2010

Vin Santo
Was waren die Highlights Ihres Urlaubs? Die Landschaft, die Kultur und auch das Essen
Wie war Ihr Gesamteindruck von der Unterbringung? Sehr gepflegt sauber großzügig und schön. Die Zufahrt ist leider fast unzumutbar, was wir allerdings schon bei Buchung wußten bzw. ahnten. Aber dass die Strasse (der Feldweg) so schlecht ist, hätten wir uns nicht gedacht.
Gab es unangenehme Überraschungen? Keine
Haben Sie andere Anmerkungen? Im Haus Vin Santo sollte ein besserer Fußabstreifen angebracht werden. Jetzt liegt dort eine Gummimatte die es nicht verhindert, dass bei Regenwetter der ganze Schmutz an ndenSchuhen in das schöne Wohnzimmer getragen wird. Die Kosten für eine wirkungsvolle Matte sind sicherlich gering im Vergleich zum Ärgerniss eines nassen Fußbodens im Wohnzimmer.
Helmut Meisl
Austria
September 2010

La Torre Vecchia
Was waren die Highlights Ihres Urlaubs? Die Lage von Vignale ist traumhaft.
Wie war Ihr Gesamteindruck von der Unterbringung? Sehr gute Lokalität. Alles ist gut instand gehalten. Die Unterkunft entspricht den Erwartungen. Viel Platz. Sehr ruhig.
Gab es unangenehme Überraschungen? ---
Haben Sie andere Anmerkungen? - Wasserhähne entkalken - Küche besser reinigen (Töpfe und Pfannen kontrollieren) - Wünschenswert, wenn vom Vormieter vorhandene, haltbare Küchenwaren zur Verfügung stehen würden (Abwaschmittel, Salz, Pfeffer, Zucker etc.) - Abwaschmittel und Lappen zur Verfügung stellen - Reserve-Glühbirnen zur Verfügung stellen
Thomas Luisoni
Switzerland
September 2010

Malvasia
What were the highlights of your holiday? As we were up early with our early rising baby we saw the view at a time of day we wouldn't have normally and it looked lovelier than ever. The wine, the wine, the wine!
What was your overall impression of the accommodation?    A lovely place, well kitted out and the surrounding landscape stunning.
Did you have any unpleasant surprises during your stay with us? Some very large insects/spiders (to be expected!) but fortunately no scorpions.
Do you have any other comments regarding the accommodation or service? Two minor things - Malvasia needs a broom and a clothes horse and then it would be perfect.
Stephanie Sim
United Kingdom
September 2010

La Torre Vecchia
Was waren die Highlights Ihres Urlaubs? Ausflüge in wunderschöne Orte wie Siena, San Gimignano und die Landschaft der Toscana.
Wie war Ihr Gesamteindruck von der Unterbringung? Wunderschöne Lage und sehr gut eingerichtetes Haus.
Gab es unangenehme Überraschungen? Nein ....... ausser dem Wetter.
Haben Sie andere Anmerkungen? Bei unserer Ankunft war die Naturstrasse nach Vignale gut, nach einer Woche mit viel Regen war sie jedoch ein Abenteuer.
Andreas Egger
Switzerland
Mai 2010

Pinot Bianco
What were the highlights of your holiday? Visit to Montalcino and Brunello di Montalcino vine
what was your overall impression of the accommodation?    The accommodation was just like your pictures on the website. It was nice that pictures on my mind was same as reality
Did you have any unpleasant surprises? The road upp to the house was in terrible shape for Italian Alffaromeo
Do you have any other comments?
Kimmo Puukilainen
Finland
September 2009

Malvasia
What were the highlights of your holiday? visiting all those beautiful little towns in Chianti like Radda
what was your overall impression of the accommodation?    very nice, road a bit worse than I thought it would be.
Did you have any unpleasant surprises? the road to our accommodation was really bad
Do you have any other comments? keep up the good work , will certainly recommend your service
Heike Duggin
Australia
September 2009

Vin Santo
Was waren die Highlights Ihres Urlaubs? Unterbringung und Wetter
Wie war Ihr Gesamteindruck von der Unterbringung? Sehr schöne Location, besser als auf den Bildern im Internet
Gab es unangenehme Überraschungen? Zufahrtstrasse in sehr schlechtem Zustand
Haben Sie andere Anmerkungen?
Marc Grasmueck
Germany
September 2009

Malvasia
Was waren die Highlights Ihres Urlaubs? Das Wetter (danke!) und die Umgebung.
Wie war Ihr Gesamteindruck von der Unterbringung? Ausgezeichnet und sehr angenehm!
Gab es unangenehme Überraschungen? Das letzte Wegstück war schon gewöhnungsbedürftig und mein Wagen hat mir oft leid getan.
Haben Sie andere Anmerkungen? nein
Dieter Staubach
Germany
August 2009

Vin Santo
What were the highlights of your holiday? The panoramic views from the bedrooms (which I didn't expect from the photos on the website) and the pool area. Sitting on the covered terrace with my book sipping a bellini before dinner. The wonderful pool itself. Eating all meals outside. The weather. Ice-cream!
what was your overall impression of the accommodation?    The reality was even better than the photos. It was clean and spacious and very well equipped. The beds were extremely comfortable and the bed linen high quality (no sign of the plastic mattress cover mentioned on a previous review). The kitchen had everything you needed and enough crockery and cutlery to have a load in the dishwasher and still enough to use. Both shower rooms were well equipped with good water pressure. Lovely thick, soft towels. Mozzie screens in all rooms. Lots of information about how to work the appliances and interesting places to visit. The outside areas were lovely - huge terrace with furniture and big sunshade outside the front door and another covered terrace by the barbecue. The lavender and rosemary has matured considerably since the photos on the website were taken, making the covered terrace a very private area. The front terrace, although next to another property, never felt overlooked as huge terracotta flower pots had been strategically placed to ensure everyone's privacy. Good quality garden furniture on both terraces and at the poolside. The little touches like the bottle of wine from the owners and the personal photos they had in an album showing the property being built made you feel like you were being welcomed into their home and not just to a holiday let they had to make money.
Did you have any unpleasant surprises? The road up to Vignale was as bad as reported, however our Fiat Punto did make it up there easily enough in first, albeit with a few clunks on the exhaust on the way back down. We didn't venture out at night because of this, but that did save us a fortune in restaurant bills, so we didn't mind.
Do you have any other comments? Best testimonial I can give is that within a fortnight of returning we booked Vin Santo again for two weeks next August!
Richard Palmer
United Kingdom
August 2009

Malvasia
Was waren die Highlights Ihres Urlaubs? Die Aussicht vom Pool - Vorteil der 3 Terrassen - Super Lage für Ausflüge
Wie war Ihr Gesamteindruck von der Unterbringung? Traumhaft gelegenes Grundstück, absolute Ruhe, tolle Anlage. Sehr gepflegt, wir hoffen das sich alle Besucher dementsprechend verhalten. Die Vorbesucher haben anscheinend sehr sehr viel mit Öl gekocht, was zu sehen und zu riechen war.
Gab es unangenehme Überraschungen? Man muß sich daran gewöhnen in der Natur zu wohnen, deshalb können schon einmal kleine Besucher(Eidechsen, Tausendfüßler,etc) zu Gast kommen. Aber wirklich unangenehm war das nicht, es waren eben Überaschungen.
Haben Sie andere Anmerkungen? Da die Objekte auf einen ruhigen Urlaub zugeschnitten sind und am Pool sowie in den Freibereichen lt. den ausliegenden Regeln auf Lautstärke, etc. geachtet werden soll, sollte vielleicht ein Hinweis erfolgen, das Urlaub mit Kindern problematisch ist.
Ralf Pruesse
Germany
Juni 2009

La Torre Vecchia
What were the highlights of your holiday? The quetness of the accomondation. And of course the wheater and Tuscany itself
what was your overall impression of the accommodation?    Very nice, a lovely house, with a magnificant view.
Did you have any unpleasant surprises? No
Do you have any other comments? The cleaning could have been better. The floor could be cleaner and in the kitchen the cooker hood was really not clean as well as the handles on the cabinets. But overall we were very content.
Wilbertus van den Berg
Netherlands
May 2009
Comments regarding cleaning have been passed on to the property management company to ensure our high standards are maintained. Dympna

Overall impression: I was very impressed - it was very clean and the equipment was first rate. The best testimony I can give is that I could happily live in the apartment we stayed in.
Highlights: The holiday was intended to be a stress free care-free break. The bonus was the excellent weather
Unpleasant surprises:The only regret was the standard of flights we had chosen, but that was purely down to our own choice. There were no unpleasant surprises otherwise
Stephen (Accommodation: La Torre Vecchia)

Overall impression: Malvasia was just lovely. We thought it was a great villa, especially with the 3 terraces. It was clean and well stocked with everything we needed. The pool was lovely and relaxing and plenty of space for all of the guests.
Highlights: We really enjoyed just relaxing and our visits to the lovely Sienna and San Gimigiano. Malvasia was the perfect villa for a very relaxing holiday.
Unpleasant surprises: No unpleasant surprises as such, however we found that there were a number of lights that were not working and replacement bulbs were not supplied.
Liza ( Accommodation: Malvasia)

Hi Lisa,
just wanted to say how much we enjoyed our holiday in Vignale. The accommodation (Malvasia) was excellent and the view from the pool stunning. Your own help and advice before we left was also invaluable. I just thought I would mention that Malvasia has its own washing machine as well as access to the communal machine - neither of which is mentioned on the web site.[To Tuscany comment: washing machine added in Malvasia's services] As a consequence I brought far too many clothes as I thought I would have no washing facilities for the fortnight. So it might be worth updating the description of the property to reflect this.
The only difficulty we had, and I'm sure you have heard this before was the approach road. Having read to-tuscany's own description and the client comments when booking our hire car we had requested a diesel car with a large engine. Despite this, on our arrival, we were unable to get the car up the last 600 metres without removing our cases and dragging them up manually - not fun in 30 degrees of heat. I think your web site should recommend that guests hire a 4 wheel drive car.[To Tuscany comment:The road is being done in closed season]
Other than that the trip was perfect - we managed to see a lot of the surrounding towns - Florence, Sienna and even managed 2 days in Rome.
I have already started trawling your web site for next year but would like a property with air conditioning, which seems to be hard to find.
Once again thanks for all your help and advice
regards
Rita (Accommodation: Malvasia)

Overall impression: Fantastic
Highlights: The view from Vignale and getting married!!
Unpleasant surprises: No
Zoe (Accommodation:La Torre vecchia)

Overall impression: Very good with high quality accommodation and site Generally very very good facilities  BUT just a bit irritating was the fact that our accommodation lacked some key items e.g. a dustpan (we bought one!) At the pool area there were not enough sunbeds or sun shades (we bought one and left it there!) and no sun bed cushions or chair cushions (we ended up using sofa cushions which isn't good for the owners!) Plus absolutely no basics! (normally there are a few bits and pieces around or left from previous occupants e.g. foil, matches, clingfilm, the odd bit of cleaning fluids etc which you then replace as you go along - this meant that although we had been to the supermarket on the way and did a BIG shop we were missing some key essentials to start our holiday. We did notice that in the turnaround the cleaners stripped the villas of all those spare bits!
There was just a bit of a lack of niceties - it would have been nice to have a courtesy bottle or two of water (and wine!) It all just felt a little flat on arrival.
Also please, please, please provide pool towels - with our flight operators limiting luggage to 15kg per person we ended up leaving towels behind at the villa to avoid xs baggage charges. Our expectation with a high quality villa is that pool towels should be provided. (otherwise the linen provision was excellent -although more T towels pls!!!)
Highlights: Weather, pool and other children to play with
Unpleasant surprises: The hill and access!!! Our hire car couldn't make it - it was clear on the journey guide but I do think it should be clearer on the details that the access is not for the faint hearted - plus recommend diesel hire cars! (most other holiday makers felt the same way during our stay)
Mary  (Accommodation: Sangiovese)

Overall impression: Excellent – some of the best quality accommodation we have rented abroad. We loved Vignale and will almost certainly try to return some time.
However, some form of shade at the pool is essential – we ended up buying a cheap sun umbrella at the local supermarket which kept at least one of us in the shade, but some sort of permanent shade such as the reeded shade provided by the patio areas would go down well.
Highlights: Sitting by the pool in the late afternoon soaking up the shade, visiting the local sculpture park and gallery (and meeting the delightful owner – who insisted on showing my husband her meal when he went into raptures about the wonderful smell!!) , visiting Siena – only 15-20 minutes away and eating in Lecci (where the children fell in love with the owner’s dog!)
Unpleasant surprises: The track up to the property was even more difficult to drive along than we expected and was very rutted, making it difficult to manoeuvre along – it put us off going out at night The water ran out three times with no warning…or explanation what to do if it did The main bed had a plastic-lined mattress protector which was extremely hot – ones without plastic lining do exist.
Some form of air-conditioning in the bedrooms (or even just more fans) would make sleeping at night more bearable as it was extremely hot upstairs – even with all the windows open
Tracey (Accommodation: Vin Santo)

Overall impression: Wonderful! The villa and the views were beautiful.  The villa was very well equipped and tastefully decorated.  We hated to leave. It was a little remote which was in the description or comments, but didn't understand quite how remote.
Driving to it was an adventure, but the view made up for the drive.
Highlights: Waking up getting my coffee and walking out to see the morning sun over the hills, the food and wine.
Actually, the whole trip was highlights.
Unpleasant surprises: The plane trip could have been better.  But you or Italy had nothing to do with that.
Cynthia (Accommodation: Malvasia)

Overall impression: Vignale/ Pinot Bianco was a fantastic place and the vacation exceeded all our expectations!! The apartment was even better than described, which is not always the case. We are definitely planning to book again for next summer.
Highlights: Just relaxing in Vignale. We even skipped a few of our planned excursions to be able to spend more time by the pool and enjoy the view. Even our children (ages 5, 8 and 10) loved the place!
unpleasant surprises: The road up to Vignale could have been in better shape...

It would also have been nice to have a brief history of the building in the welcome-folder.
If you have any such information we would still be very interested to find out more details of the house and its past!
Johanna & Pekka (Finland)

[Our comment: Vignale was an old farm that was abandoned when the water well dried up around 100 years ago. This would have been a self sufficient hamlet of 3 families working the land on a crop sharing basis with the land owners. The main land they would have worked on is now where the vineyards from the Dievole winery are planted. The apartments were part of the farm - Pinot Bianco was the hay barn, I Cipressi was where the pigs were housed. The farm workers lived in the main building and the animals such as oxen and chickens lived in the ground floor area of the main building. The original bread oven of the farmstead is still at Vignale]

Overall impression: We were very pleased with the accommodation. You do not often find that the actual holiday accommodation is better than the photographs and description offered, but in this case it was. Pinot Bianco is a lovely accommdation and we would not hesitate to return or book an alternative through To Tuscany.
Highlights: The accommodation and general location of the accommodation. After we had been to Tuscany we had a few nights in Rome and although this was pleasant we all wished we had stayed for an extra week in Pinot Bianco instead.
Unpleasant surprises: No.
Michelle (Accommodation: Pinot Bianco)

Very clean and in wonderful surroundings. Very well equipped, especially the kitchen. Previous holiday experience dictates that there is always something missing in the kitchen - a decent knife, vegetable peeler or cork screw etc but this time we had everything we needed. The borgo had just the right number of houses for the pool which the most incredible views across the countryside.
Caroline Wills (Accommodation: I Cipressi)

The property was excellent.  On arrival it was larger, and more well equiped that had been expected.  The location although up a steep dirt track, was lovely, it was very quiet and peaceful.  The swimming pool was clean and of a good size, with fantastic views.
Andrew Neil Hall (Accommodation: I Cipressi)

Hi Michela.
Greetings from a grey and dreary Dublin.
Just a quick note to say how much we enjoyed our holiday at Vignale.
The location and the accomodation far exceeded our expectations and even having seen the photos on the website the reality was just so much better. Lorraine and I were very pleasently surprised by the high standard of the furnishings and decor, and the kids were delighted with the pool and the video collection.
What a place!!! Fantastic.
Many Thanks.
John, Lorraine, Sophie, and George. (Accommodation: Pinot Bianco)

Wonderful - it was at least as good as described which is often not the case. It was beautifully presented wonderfull clean and just altogther absolutely wonderful. The fact it was quite out of teh way and issoloated but near local services at teh same time. the site was spectacular, the house well equiped beautiful furniture, lovel towels and sheets - the local info an guide books a n added nice touch the pool unbeleivable etc etc - it was really very very good
Susan Mac Donald (Accommodation: Sangiovese)

Dear Linda,
Arrived back in dreary Melbourne early this morning after a fantastic time in Italy.  Pinot Bianco was even better than it looked on the to tuscany website - we were absolutely thrilled with the accommodation - the views, the location, the serenity and the excellent standard of furniture and fixtures at the villa. 
We had a totally trouble free vacation, no mishaps at all.  We can also highly recommend the accommodation in Rome ( a b and b) near the Spanish Steps - I can pass on the details if you would like them.
Thanks for all your help and advice over the past few months - it helped make our trip to Italy a fantastic experience!
Regards,
Lisa, David and Karina Conway (Accommodation: Pinot Bianco)

Michela,  We had a truly wonderful time - the villa was excellent and Tuscany beautiful!  We'll definitely be coming again.  Many thanks for a wonderful holiday - it was much needed and I'm now being much nicer to people at work!!! Jane
(Vin Santo)

FAQ - Foire aux questions

À quelle heure pouvons-nous arriver, et à quelle heure faut-il libérer les lieux ?
Heure d'arrivée : 16h00. Si vous arrivez après 19h00, merci de nous prévenir
Heure de départ : 10h00
Pouvez-vous nous aider pour les questions de transport ?
En ce qui concerne les transports en voiture, en avion ou en train, veuillez choisir la rubrique Se rendre en Toscane sur la page d'accueil.
Les prix sont-ils exprimés par personne ou par appartement ?
Les prix affichés s'entendent par appartement.
Les draps et serviettes sont-ils fournis, ou dois-je amener les miens ?
Oui, draps et serviettes sont fournis et inclus dans le prix affiché. Amenez votre serviette de plage pour la piscine.
Le chauffage central est-il compris dans le prix ?
Non, le chauffage central est facturé suivant votre consommation.
Y a-t-il une piscine ?
Oui, il y a une piscine ouverte de mai à septembre
Y a-t-il un téléphone, un fax ou un accès à Internet ?
Non, mais dans le village voisin de Lecchi in Chianti, il y a une cabine téléphonique, et vous trouverez de nombreux Internet cafés à Sienne (30 minutes). Quelques uns des appartements sont équipés de la wifi, veuillez vérifier dans les descriptifs.
Y a-t-il un balcon ou une terrasse ?
Oui, il y a une terrasse aménagée.
Y a-t-il des commerces à proximité ?
Oui, à 5 kilomètres. 
Où puis-je louer des vélos ?
D.F. BIKE at http://www.dfbike.it/
tel and fax: +39-0577-271905
email: info@dfbike.it 
À combien de temps sont les aéroports ?
Florence 1 heure, Pise 2 heures, Bologne 2 heures, Rome 3 heures.
Quand vais-je recevoir les instructions pour me rendre à l'appartement ?
Ces instructions vous seront fournies lors de la confirmation finale, après réception de votre règlement.
Où puis-je trouver ces instructions ?
Elles sont disponibles sous forme de lien dans votre e-mail de confirmation. Vous pourrez également les afficher en vous connectant à vos informations de réservation à l'aide de votre adresse e-mail d'utilisateur et votre mot de passe.
En cas de besoin, comment contacter To Tuscany une fois en Italie ?
Les villas sont gérées par des propriétaires privés. Nous n'avons pas de représentant sur place. Vous pouvez cependant nous contacter à tout moment durant votre séjour en Italie. Contactez Sean au +39 333 2495106.